Contact Us

You must be 21 or older (or the legal minimum age in your state) to bet. If gambling is causing you harm, call the National Problem Gambling Helpline at 1-800-GAMBLER. Texas residents can also find state-specific support through the Texas Council on Problem Gambling.

If you want to contact Top Sportsbook Promos, this page explains what we can help with, what to include in your message and what we can't do. We are an independent comparison publisher. We are not a sportsbook, and we can't see or manage anyone's betting account.

Commercial disclosure: we may earn a commission if you sign up with a sportsbook through links on our site. Commission does not decide how we rate or rank any operator. Read more on our About Us page.

What you can contact us about

The most useful messages are ones that help us keep information accurate. We welcome:

• Outdated or incorrect offer details, such as a bonus amount, rollover or expiration date that no longer matches the sportsbook's own terms.
• Broken or misleading links on any page.
• Questions about how we rate offers or how we describe bonus terms.
• Suggestions for topics, such as state-by-state eligibility, promo types or guides.
• Feedback on accessibility or readability.
• Partnership or advertising inquiries, which do not affect editorial ratings.

What to include so we can respond quickly

1. The page address or the name of the sportsbook involved.
2. What you saw on our page and what you saw on the sportsbook's own site.
3. The date you checked and your state, since promotions and eligibility often differ by location.
4. A screenshot of the terms, if you have one.

Please never send passwords, full card numbers, Social Security numbers or ID documents. We will never ask for them.

Problems with a sportsbook account or payout

We can't resolve disputes, release funds, reverse a bet or change a bonus on your account. Those decisions belong to the operator. If you have an account issue:

• Use the support channel inside the sportsbook's app or website first, and keep a record of your messages.
• Re-read the bonus terms: rollover, minimum odds, expiration dates and qualifying payment methods are the usual causes of confusion. Our Terms and Conditions explain how to use this site.
• Check whether the operator holds a license in your state. Offshore operators may not be covered by state consumer protections, and there is added risk that a dispute or payout may not be resolved in your favor.

We can't give legal, tax or financial advice. For those questions, consult a qualified professional.

How we handle corrections

Bonus terms change often, so we treat reader reports as a useful signal. When someone flags a problem, we compare it against the sportsbook's published terms, update the page if the report holds up and note the update date. Time-sensitive information on this site was last fact-checked on Sep 29, 2026. Offers shown can change without notice, so always confirm current terms with the sportsbook before you deposit.

We can't promise a reply time or a specific result for every message, but we read what we receive.

What we won't do

• Give picks, predictions or anything that suggests a guaranteed win.
• Change ratings in exchange for payment.
• Advise anyone to bet more than they can afford or to chase losses.
• Respond to requests from anyone under the legal betting age.

If betting has stopped being fun

Bonuses never remove the risk of losing money. If you feel pressure to keep betting, are chasing losses or are hiding your activity, take a break and reach out for support. Call or text 1-800-GAMBLER to reach the National Problem Gambling Helpline, or visit the Texas Council on Problem Gambling if you live in Texas. Our Responsible Gambling page lists tools such as deposit limits and self-exclusion.